Thrivent Financial repositioned Loyalty Lab software to reward investors with the ability to donate to charities across the United States.
Created map showing user paths from Thrivent site to Loyalty's. Map includes donation and voting sequences.
Thrivent required eight distinct test portals that calculated reward patterns for different users. I worked with developers and Thrivent program directors to test different users on each platform and document results as well as make recommended changes.
The below modal sequence is an example of a user voting event and charitable contributions.
